Why Buy From Acura Columbus?

Foundation Principles at Acura Columbus

Since we opened in 1986 as the first Acura store in Ohio, our employees have followed seven principles to produce excellent customer service:

1. LISTEN. We can't learn how to help customers unless we listen to them. A customer comes to us because they in some manner need assistance with purchasing or servicing their car. Take time to hear our customers in order to learn how to best help them. Customers need and expect us to listen to their concerns.

2. TRY YOUR BEST. Isn't it fun to be the best at what you do? Life is much more rewarding when you strive to be the best. Take pride in your job. Doesn't matter if you are washing cars, selling cars, financing cars, servicing cars or managing the process -- always try your best and you will be happy every day.

3. HAVE FUN. Don't live a life in which you wake up dreading to go to work. It's a waste of everyone's time. Instead, make a decision to work in a profession that makes you happy and allows you to have fun. We want everyone at Acura Columbus to come to work with a smile on their face and realize that this is what they want to do for a living. My ultimate goal is to make this a reality for everyone that chooses to work at Acura Columbus.

4. BE NICE. The golden rule -- treat others the way you would like to be treated. Always remember that in all your discussions with fellow workers and our customers. While not everyone will reciprocate, you can feel good that you imparted positive energy into the world.

5. BE POSITIVE. Negativity is so draining. It drags down everyone. Make a conscious effort every day to be positive. It feels so good. We want to surround and immerse ourselves in positive people at Acura Columbus. Negativity can hit the streets.

6. ASK QUESTIONS. Never stop being inquisitive. Acura Columbus is not a place where we do things because that is the way it has always been done. Throw the status quo out the window. Show interest in our fellow employees and customers. Be curious and push the envelope. Change never comes without asking questions.

7. BE CONFIDENT. If you don't think you are the best, who will? Without confidence in yourself, you will never be successful. Be a leader.

Acura Columbus Pricing Philosophy

NEW CARS.  Buying a new car should be easy, fun, and transparent. We want to keep you as our service customer and referral source while helping you and your family and friends find all the automobiles everyone needs for years to come. For our customers that prefer not to negotiate and like one-price new car shopping, we offer Costco pricing (even if you're not a member) and we also will match the price of all local competitors. As evidenced by the longest-running Acura store in Ohio, we like to play the long game and make car-buying enjoyable. You can call Phone Number 614-588-8033 or EMAIL our New Car Manager, Jason Bayly, anytime if you have questions!

PRE-OWNED CARS.  The days of asking a high price and negotiating furiously for a used car transaction is gone. We price our used cars to sell and to eliminate back and forth haggling. Compare our pricing to Kelly Blue Book or any other used car pricing site. We can show you all of the information that goes into pricing every used car we have in stock. We will go above and beyond to show you that we are the most friendly and easiest to deal with used car operations in all of Ohio. You can call Phone Number 614-588-8030 or EMAIL our Used Car Manager, Ian Quick, anytime if you have questions!

SERVICE.  We perform price comparison shopping with our competitors every week to make sure our services are priced fairly and competitively. We price-match any Columbus-area competitor's coupons, so you can be sure to always get the best deal. You can call Phone Number 614-763-2104 or EMAIL our Service Manager, Larry Jones, anytime if you have questions!

PARTS.  Same as our Service department. You can shop our entire inventory of parts by visiting our online Parts Store. You can call Phone Number 614-761-3998 or EMAIL our Parts Manager, Jerry LaWarre, anytime if you have questions!

ACCESSORIES.  You guessed it, same as our Service and Parts departments! You can visit our Accessories Store to shop all of the options for your Acura model. You can contact our Acura Accessory experts at 614-761-2327, text 614-761-1222, or EMAIL.

For more information on our Acura dealer or any of our departments, contact us at Acura Columbus today!

Need More Reasons to Buy an Acura in Ohio?

2. The Acura ILX is built in Marysville, Ohio.

3. The Acura TLX is built in Marysville, Ohio.

4. The Acura RDX is built in East Liberty, Ohio.

5. The Acura MDX production is now being moved to East Liberty, Ohio.

6. The Acura NSX is built at the Performance Manufacturing Center in Marysville, Ohio.

7. The world headquarters of the Acura Business Planning Office is in Marysville, Ohio.

8. Our store is family-owned and family-run since 1986. No big faceless corporations here.

9. We are available to you 24/7. Email us anytime at help@acuracolumbus.com or call the owner of our store, John Connelly, directly at 614-763-2101.

10. We want to make buying a car fast, easy, and transparent. We are here to serve you!

11. One more, new car buyers receive 2 free Oil Changes with Tire Rotations (A-1 Service) when they purchase with Acura Columbus!