When my RDX had a major problem, they immediately offered a loaner car and fixed mine with no hassle! Great service!! Very pleased with this dealership.

Vaughn Lockett was very patient, personable, and professional throughout my car buying experience. I requested alot of information and Vaughn was transparent in providing it so I could make an informed buying decision. After spending several hours with me explaining vehicles and options, without making ...

Sam was one of the most personable, accommodating, and helpful car sales associates we have ever worked with. He spent multiple hours with us ensuring we had a great test drive, understood all of the vehicle options and how to use them, and continued working with us as we negotiated a great deal. ...

Antonio (sales) assisted us finalizing the best choice for our youngest child’s first Acura purchase with professionalism and patience without pressure. Adam (finance) explained the final car payment in detail and affordable options with transparency. The overall experience made the small dealership the best ...

Steve Ault is great to work with. He provided all the information for me to make a decision and I did not feel like I was pressured into buying from Acura of Columbus. I did end up buying a brand new MDX from them :). Steve even took me over to their service department to address some of my concerns ...

My salesman was very knowledgeable and used a no pressure sales technique. I enjoyed all of my car buying experience. Thank you Sam!

Sam was amazing. He had the car waiting for us. Stayed over to help us and show us everything. Made us feel like friends not just customers. We are so thankful for the team and everything they did for us very last minuet. We had been looking for cars for a while and knew the Integra was what we wanted. Sam ...

Excellent customer service in my experience with this dealer beyond my expectation. 01/31/2023

Everyone was professional and very efficient. Very prepared so didn’t take long. Great job in explaining.

I appreciate everything you guys do because whenever I have a issue or a problem with my vehicle yell able to get me in and get me out a good time. Thank you.

There have been few mistakes done at the time of service which I have pointed out in my earlier review. Seeing the positive communication from the owner , John and his senior staff calling me to understand the issues in order to fix them, I have decided to edit my review to give a better one. Hopefully, my next ...

You guys run a good ship. Keep up the good work. It’s a pleasure doing business with people like you that provide a consistent good service.

We had Sam, a great salesman that kept us informed every step of the way!

We had such an amazing experience with Acura Columbus! Shout out to Johnathon, Adam and Tom for being amazing and helping us! Everyone was so nice and accommodating! I highly recommend them to everyone!

Best customer service and care, both during the sale, as well as service and after!

Always great service, definitely put customer first in everything they do, looking forward to having my vehicle serviced there

Always helpful. Valet service is a big help, thank you for picking and dropping the car

Francesco, Sam, and Adam were all very helpful in getting me set up with my new car. Great customer service!

Francesco was great and helped us with everything we needed. Would definitely reccomend to anyone

Looking for genuine, knowledgeable, friendly customer service? This is the place. High quality, great value vehicles, too.

I was extremely impressed with the service! Picking my car up and returning on time!

Great service great staff. Always a peace of mind. So I’m too lazy to go elsewhere lol

Zack kept me informed of the progress of service on my Acura. They are professional

This is the third car I have leased from Acura Columbus and I could not say enough amazing things about this place and the staff! Steve is truly the best of the best. Communication is top notch, straight to the point never wasting my time! The finance and service departments are also top notch! Don't get me ...

This is the third car I have leased from Acura Columbus and I could not say enough amazing things about this place and the staff! Steve is truly the best of the best. Communication is top notch, straight to the point never wasting my time! The finance and service departments are also top notch! Don't get me ...

Quick oil and tire rotation. I don’t think the pressure was checked since the car showed 4 different pressures. Also Zach didn’t mention the differential service on the last page. He talked about the filters needing replacement soon but not the big one. $$.

This is the third car I have leased from Acura Columbus and I could not say enough amazing things about this place and the staff! Steve is truly the best of the best. Communication is top notch, straight to the point never wasting my time! The finance and service departments are also top notch! Don't get me ...

So nice, so accommodating, and so convenient!! I love their valet service. I never have to leave work to get my oil changed!

We had a very pleasant experience. We were educated about the car as well as the financing process. Thank you

As a colleague n the industry I know how hard it can be to juggle so many tasks at once, but Jami did a great job maintaining communication. She also listened to my wishes for a workaround to the parts shortage and was able to get my car completed same day. I will return for service and recommend to ...

I had an excellent purchasing experience with Acura Columbus. This is the 5th Acura that I have purchased as well as the 3rd MDX. The process and communication at Acura Columbus is top notch. Jonathan is incredibly responsive and is interested in the needs and wants of his customers so he can ...

This dealership was a pleasure to work with. They were very professional, thoughtful in their recommendations, and got me in a certified pre owned MDX which was exactly what I was looking for. Working with Jonathan and Treg was a great experience and I would recommend them to anyone ...

I had an excellent experience here. The turnaround was efficient despite being a busy Saturday. The staff kept me updated throughout the entire process. I really feel they offer fair pricing. Matt my sales associate is a true professional. Highly recommend all around!!

As always, my Acura service at Dublin location was excellent. Very courteous staff from scheduling to completed service!

I had an excellent experience buying my preowned TLX A-Spec here. The turnaround was efficient despite being a busy Saturday. The staff kept me updated throughout the entire process. I really feel they offer fair pricing. Matt my sales associate is a true professional. Highly recommend all around!!

Seriously. The best dealership service interaction I have ever had. Clayton was amazing. He and the techs kept me informed and comfortable the whole way. I am a mechanic. Not a certified Acura tech, but a mechanic. I maintain my cars meticulously. I do pretty much everything myself. Oil changes, spark ...

Welcoming atmosphere with great customer service and service! All my needs are met in a timely manner.

Mike and Trag were very helpful and delivered what they said they would. Highly recommend !

Vaughan Lockett and his General Sales Manager Tom Cole got me into an MDX Type-S Advanced Model at a great price. From first meeting through loan closing with Adam Hannah the process couldn't have been smoother. It is clear that the team is focused on the customer from the get go. Great job all ...

Great place had a great selection and fantastic workers super polite and friendly very clean and managed

Great service and very quick - we were in a time crunch and they made it happen.

First time scheduling pick up&drop off service, eveything is done in timely manner and professionally.Thank you.!

Great experience working with Dealership and with Steve and Adam. Very professional and easy process.

Staff is always helpful and pleasant. Got my car in the estimated time and of course love having. A clean car wash

Once again this dealership and staff make every step for service seamless. Zach always has the clients best interest for service and time constraints.

Always courteous. Always finish job in a timely and efficient manner. The only place I would take my RDX for service.

Amazing team of service writers. High quality techs. Brought my Honda Civic Si here bc I knew I would be in great hands. They fit me in when my clutch went out. & if anyone knows, that’s not a short or easy job. I appreciate all they do there at Acura Columbus. From the awesome valet team all the way up to the ...

Acura roadside assistance was there in 20 minutes. Dealership gave me a new battery in about an hour! ALL Good TY!!

My wife and I were looking for cars and we couldn't have picked a better place to do business than here. The staff is extremely professional and courteous. The state of their inventory is unbelievable. Everything is clean inside and out. Their job is to sell cars but don't make you feel like you have to buy one there. ...

The entire process from online scheduling to check-in to diagnosis and repair was seamless! All employees were very friendly and professional. Communication was great via text!