Where is Acura Columbus? We're in the Bridge Street District! 4340 W Dublin Granville Rd. Dublin, OH 43017
What is the history of Acura Columbus? Acura Columbus was started in 1986, and it was the first Acura store to open in the state of Ohio. Acura Columbus has always been a family business and it is our only store. We do all we can to make your experience special at Acura Columbus.
Why are you not open on Sunday? Everyone needs time to decompress and spend time with friends and family. It is nice to be able to have at least one day off a week where we can all relax. Please know that if you need to reach us on Sunday, it is really simple. Just text us at 614.489.9905 or email us at help@acuracolumbus.com or email the owner at johnconnelly@acuracolumbus.com. Our website is also open 24/7, and you can buy parts and accessories online, schedule service, or even buy a car online at any time on any day. Not bad for being closed!
Who is on staff at Acura Columbus? Check out our staff page
How do I apply for a job with Acura Columbus? You can apply through our website's careers page.
Where can I leave a review or read reviews for Acura Columbus? You can find us on most platforms! Google, Facebook, DealerRater.com, Yelp, and more. Good or bad, we always want to hear feedback from our customers. We have thousands of reviews posted online and are proud to be the DealerRater.com Acura Dealer of the Year in Ohio in 2018, 2019, 2020, and 2021!
Does Acura Columbus have social media channels? Yes. We have Facebook, Twitter, Instagram, YouTube, plus Snapchat and TikTok. Please sign up to follow us and watch out for our special offers.
Do you promise to match or beat any competitors' advertised pricing? Yes! We always do our best to match competitor pricing. Just share the offer with us. You can do that in person or just scan and email/text it to us. Simple!
Are there good places to get some food nearby Acura Columbus? Good question! Yes. The new Dublin Bridge Street District has been built literally next door to our dealership, and there are at least a dozen restaurants for you to try. Local Cantina, Cap City, Urban Myer's Pint House, Rebol, SweetWater Coffee House, Fukuramen, Fado, ZCucina, Hen Quarter, Bruegger's Bagels, Pint Room, and more to come!
Where are Acuras manufactured for sale in North America? 100% of all Acuras manufactured for sale in North America are built in Marysville and East Liberty, Ohio!
Does Acura participate in Auto Racing? Yes! Racing is at the heart of Acura's commitment to Precision Crafted Performance. They just recently announced their return to Formula 1 racing as well!
Why buy from Acura Columbus?
Our team at Acura Columbus is focused daily on treating customers like family, and we are here to help 24/7. We work to make car buying & servicing easy, transparent, and fun for our customers.
Our reviews at Acura Columbus speak for themselves. Check them out, and you will see that we love our customers and they love us back!
Our community in Columbus and Dublin, Ohio, is Acura country! Our dealership is minutes away from the Honda plant in Marysville, and 100% of Acuras are now built in Ohio. Buy Acura, Buy Ohio!
Is it easy to get in touch with Acura Columbus?
YES! We are available through phone, email, text, website chat, social media, etc. You name it, we have it—and we're here to help.
Does Acura Columbus have an app?
Always stay connected with Acura Columbus. Schedule service, shop inventory, stay up to date with specials and coupons, and more. Click here to download our app!
It is after hours, and I need assistance—how can I reach anyone at Acura Columbus? Texting 614-489-9905 is the fastest way to reach us these days. You can also email help@acuracolumbus.com anytime.
What do I need to do if I want to test drive a vehicle? You can request a test drive online, or simply call or text and we can get you connected with a Sales Consultant who will schedule everything accordingly.
Can a car be brought to me for a test drive? Yes! There may be some exclusions depending on how far you are from the dealership, but we will do our best to bring the car to you and make the test drive process easy!
Do you sell the Acura NSX? Yes! We may have an NSX in stock, but typically, customers prefer to order and build their own personalized Acura NSX.
Do you offer home delivery for new and used cars? Yes! Once we finalize all the details for your purchase, we will be happy to arrange a home delivery. Your salesperson can set up all the details. Depending on your distance from the dealership, a mileage charge may be assessed.
Can I purchase the service loaner car that I am driving? The short answer is yes. However, it will depend on how long the car has been in loaner service. Once a vehicle is placed into our loaner fleet, we are required to keep the vehicle in loaner service for a minimum of 3 months. If you are interested in purchasing one of our loaner vehicles, contact our sales department, and they can give you all the options!
If I travel from out-of-state to purchase or service a vehicle at Acura Columbus, are there any hotels nearby? Yes! We have multiple hotel options in the area, but there are two hotels literally within steps of the dealership.
What is Acura Link?
The AcuraLink app allows you to connect to your vehicle from your smartphone or an Alexa-enabled device to control features of your vehicle. Some of the great benefits are listed below.
View up-to-date mileage, fuel level, and oil life readings for your vehicle.
Stay ahead of the curve with monthly reports of your vehicle's status delivered to your inbox.
Search for a destination on your smartphone and send directions to your vehicle's navigation system.
Get 24/7 assistance for towing services, jump-starting, tire changes, fuel delivery, and more.
Remote Start & Stop. Get comfy by cooling down or warming up your car ahead of time.
Remote Lock & Unlock. Use your smartphone to lock and unlock your doors.
New Sales Questions
Can I lease a new car from Acura Columbus? Absolutely! Over half of the new car customers we serve at Acura Columbus lease their vehicles. We have new lease specials and incentives released every month, so we will always work to get you the best lease payment we can.
What is ASPEC? Acura's A-Spec option is a package level available on ILX, TLX, RDX, and MDX models offering a variety of sportier interior and exterior details. Some of these sporty features might include limited paint colors, red interior seats, sporty wheels and body trim options, and more. Depending on the model, the Aspec package may include upgraded features such as cooled seats.
What is Type S? Acura's Type-S models are similar to the A-Spec package in that these packages include a further variety of premium sport interior and exterior options. However, the Type-S is the next step up from A-spec in terms of the overall performance options Acura has to offer. Type-S models will come with enhanced engine options, as well as the premium interior and exterior options. The Type-S package was introduced in 2000 on the TL Type-S model and was last seen in 2008. It will be returning to the 2021 TLX and 2022 MDX models this year!
What is the difference between FWD and AWD, and what is SH-AWD? FWD stands for Front Wheel Drive, meaning the power is delivered to the front wheels of the vehicle. AWD stands for All-Wheel Drive, meaning the power is being delivered to all the wheels.
SH-AWD differs from a conventional AWD system by incorporating a special electromagnetic clutch mechanism for the rear wheels. This clutch mechanism is electronically controlled, allowing the SH-AWD system to alter torque delivery to the rear wheels at all times. Acura's SH-AWD system helps to deliver better traction and grip. It also improves handling and stability on all types of roads and in any weather condition.
Do Acuras have Apple CarPlay and Android Auto? Yes! New Acuras now all come standard with Apple CarPlay, Android Auto, and even Alexa integration built in.
Pre-Owned Sales Questions
What is Dublin Trade Direct? Dublin Trade Direct is our way to make selling or trading your vehicle easier than ever. Using the KBB Instant Cash Offer, customers can get a firm offer for their vehicle right from their driveway. By submitting a detailed report of your vehicle's history and condition, along with photos of your vehicle, we are able to place a solid offer on the vehicle without you having to come to the dealership.
Will Acura Columbus buy my car? Yes! We are always looking for quality vehicles to add to our used car inventory, regardless of whether or not you are purchasing another vehicle with us. We would be happy to appraise your vehicle anytime, or you can use our online trade tool as well.
How Can I Shop Online?
What are the virtual shopping options on the Acura Columbus website? You name it, we will try to make it happen on our website! If you check out the Virtual Shopping tab on our site, you can get all the information on how to shop online with us. You can buy a car from start to finish, schedule service, purchase parts & accessories, book a test drive, value your trade, get pre-approved for financing, shop protection plans for your vehicle, and the list goes on!
What is Acura Columbus Direct? Acura Columbus Direct is our digital answer to Amazon, Tesla, Carvana, etc. We bring the same great service Acura Columbus has always offered, direct to you! Through Acura Columbus Direct, you can purchase new cars, used cars, parts, and accessories completely online while also setting any type of appointment with us, trading in your car, or even arranging financing for your purchase.
Can you buy a car online from Acura Columbus? Yes! Shop our digital showroom, review payment options, schedule an at-home test drive, get pre-approved for financing, and even shop protection plans and accessories to go with your vehicle. Throughout the process, you can chat with our Virtual Sales Manager for help. When the time comes to finish your deal, we offer remote signing options as well. We can make your next car purchase the easiest you have ever experienced!
How does remote financing work? If you are interested in remote financing, you just need to let your salesperson know, and they can connect you with one of our Business Managers. They can always be reached at finance@acuracolumbus.com.
They will collect all the necessary information to set up your vehicle purchase and arrange a time for a video conference to review all the paperwork and options to protect your purchase. Depending on how and where you are financing your purchase, the process may be slightly different, but we will complete as much of the paperwork as possible electronically. Any remaining documents and signatures that need to be reviewed can be completed during the delivery of the vehicle to your desired location.
This is a new process, but it will soon be the way of the world! If you are interested in remote financing, just give us a call, text, or email, and we can discuss it in more detail!
Can a car be brought to me for a test drive? Yes! There may be some exclusions depending on how far you are from the dealership, but we will do our best to bring the car to you and make the test drive process easy!
What is a Virtual Sales Manager? Jay Barger, our Virtual Sales Manager, has been with Acura Columbus for over 20 years and has a wealth of knowledge across all departments. He can discuss vehicle options and help you every step of the way to purchase a vehicle from the comfort of your home. If you want to chat now, just click the green chat button at the bottom left of the page or text.
What is Dublin Finance Direct?
Our digital showroom is Dublin Cars Direct, so Dublin Finance Direct handles the second half of your online buying experience. We can bring all the benefits of our finance options directly to you! Remote financing capabilities will make the final steps of your vehicle purchase easier than ever.
What is an extended service contract? In the event of a costly mechanical repair or electronic breakdown, these options will ensure you and your vehicle are protected!
What is the difference between an extended service contract and a maintenance plan contract? An extended service contract will help cover you for mechanical breakdowns on your vehicle. A maintenance plan will help keep your Acura running smoothly by covering the routine maintenance at a reduced and locked price. This includes oil changes, tire rotations, fluid replacements, air filters, and brake inspections.
What is GAP? Peace of mind if you have a total loss on your vehicle. GAP waives the balance due on your financed contract that is not covered by the value of your vehicle prior to loss.
What protection packages are offered? We offer multiple options to protect your vehicle purchase, some of which include paint protection, tire & wheel, and ding & dent protection.
How does remote financing work? If you are interested in remote financing, you just need to let your salesperson know, and they can connect you with one of our Business Managers. They can always be reached at finance@acuracolumbus.com.
They will collect all the necessary information to set up your vehicle purchase and arrange a time for a video conference to review all the paperwork and options to protect your purchase. Depending on how and where you are financing your purchase, the process may be slightly different, but we will complete as much of the paperwork as possible electronically. Any remaining documents and signatures that need to be reviewed can be completed during the delivery of the vehicle to your desired location.
This is a new process, but it will soon be the way of the world! If you are interested in remote financing, just give us a call, text, or email, and we can discuss it in more detail!
Do you promise to match or beat any competitor's advertised pricing?
Yes, just bring us a copy of the offer. As long as we're comparing apples to apples for any service or vehicle offer, we will do our best to meet or beat competitor pricing!
How do I qualify for a loaner car?
Any service over 2 hours will allow for a loaner vehicle during scheduling.
Can I purchase the service loaner car that I am driving?
The short answer is yes. However, it will depend on how long the car has been in loaner service. Once a vehicle is placed into our loaner fleet, we are required to keep the vehicle in loaner service for a minimum of 3 months. If you are interested in purchasing one of our loaner vehicles, contact our sales department, and they can give you all the options!
Can I set a service appointment by email?
Yes! Email help@acuracolumbus.com and we will take care of you!
How do I find out if my car has a recall?
Our scheduling system will let you know about any open recall for your vehicle as long as you have the VIN number available. You can also click here to visit the Acura Recall site and check for open recalls anytime.
What does a Shop Supplies charge cover on my repair order?
According to the National Automotive Dealer Association, the following list of items comprises the shop supplies and materials that are found necessary to charge to customers. These items are purchased in bulk quantity, and only a small portion is charged per repair in ratio to the portion used of the complete bulk items. This method of operation is more reasonable and allows our dealership to use the best quality supplies on your vehicle at the least cost to you.
Penetration Oils, Polishes & Cleaners, Intake Cleaners, Rubbing Compound, Silicone Lubricants & Spray, Polishing Pads & Discs, Spray Grease, Lock Tite, Lock Ease, Adhesives, Glues, Wheel Weights, Cleaning Solvents, Front End Shims, Bolts, Washers & Nuts, Grease Fittings, Metal Fasteners, Masking Tape, Plastic Fasteners, Top-Off Fluids, Screws, Test Gases (propane), Pipe Fittings, Hacksaw Blades, Brass Fittings, Sandpaper, Rags, Oxygen, Fender Covers, Acetylene, Seat Covers, Welding Rods, Floor Mats, Electrical Tape, Soap, Electrical Connectors.
Some of our customers get concerned that when the battery dies in the key fob, they will not be able to unlock or start their car. No worries! Your vehicle will still unlock and start even if the battery dies; you just have to be standing right next to the vehicle so that it will recognize the key and unlock by touching the handle.
What is Dublin Service Direct?
Dublin Service Direct is our way of taking the same great service experience you can always expect at Acura Columbus and bringing it directly to your doorstep and mobile device. This includes Pick-Up and Drop-Off Valet appointments, online bill pay, online scheduling, video and electronic multi-point inspections, text communication, and more. Whatever we can do to make your service experience easier, we're going to try it!
Can I drop off my car for Service 24/7? Yes, thanks to our 24/7 Express Key boxes! You can find these secured boxes located under the awning just outside of our service lane. The box labeled Key Drop is obviously for dropping off keys anytime. We also have a Pick-Up key box, which will allow you to retrieve keys anytime with a 5-digit code that your advisor will give you once your service repairs and invoicing are complete.
What kind of oil do you use at Acura Columbus?
Unlike some of our competitors, Acura Columbus uses Full Synthetic Oil for all of the vehicles we service.
What kind of filter do you use at Acura Columbus?
Acura Columbus uses a genuine Acura oil filter for every oil change.
How often should I get an oil change?
Acuras equipped with Maintenance Minder™ measure driving style and road conditions and help to notify you when scheduled maintenance is due. When you see the wrench, it's time for Acura Genuine Service! That being said, we typically see customers for their oil change services every 3000-7000 miles, depending on their driving habits.
Do you offer Touchless service appointments?
Yes! When you arrive, you can use our 24/7 Key Drop-Off and Pick-Up boxes to complete a No-Contact Appointment. If it is during business hours, just let our staff know that you want to do a No-Contact service.
Your appointment confirmation email will include a link at the bottom that will allow you to check-in for your appointment from your mobile device without coming into the store.
We will keep in contact via phone, text, or email. You will receive an electronic multi-point inspection and video with any recommendations, which you can approve or decline from your phone. We'll send you an online bill pay request as well.
Once everything is done and payment has been received, we will send you a 5-digit key code that will allow you to get your keys from our Express Key Pick-Up box, and you can be on your way!
Can I buy tires at Acura Columbus?
Yes, we are a Tire Dealer! Protect Your Tire Purchase when you buy through the Acura Tire Program!
24-Month tire road hazard coverage period
100% replacement for all 24 months
$599 maximum coverage per tire
Flat tire repair coverage (up to $40/tire per occurrence)
Free Rotations for the life of your tires (at Acura Columbus only)
We carry all brands and offer low-cost alternative tires!
What is Dublin Parts Direct?
Dublin Parts Direct is our way to bring parts shopping and buying directly to you. Visit our online store to shop and buy.