Francesco & Ian were great to work with and made me feel my business was greatly appreciated. The process of buying the car was very easy and will recommend to all family & friends.
My family just leased an Acura with Acura Columbus. We worked with Ben King in Sales, Brian Milliser in New Car Management, and Kyle Duncan in Finance. The entire experience was a pleasure. They treated us fairly and honestly. They wasted no time, played no games. They were most interested in making sure we were informed and happy with the transaction. It was overall the best car purchase/lease experience we've ever had.
I got a free oil change! Great service...love the waiting area (snacks, tv, charging station for phone). I will be loyal to Acura because of the great service. 🙂
They made it an easy process, very knowledgeable, great customer service, professional and quality product. I was very satisfied and will plan on coming back in the future.
Been dealing with this dealership for a while now and I’m so glad we purchased our vehicle at Columbus Acura. The service department is top notch and would highly recommend to everyone. Jim Cruikshank and Chris Diglia took care of our vehicle and was very impressed of the outcome. They went above and beyond their scope of duty to make sure everything was done the right way and made us feel at ease during the service process. Thank you to both of them.
I was able to get same day service and get a bad battery replaced under warranty in a timely manner. But after arriving home I found the battery hadn’t been fastened down. It only took a couple of minutes to fix but could have caused some bigger issues. Over all a pretty good experience.
Dealership provided professional warranty service - even though the issue was not completely resolved they went above and beyond their duty to provide excellent customer service experience.
they were great treated us extremely well, was real pleased and very satisfied. Would have them work on my car any time it is needed.
The reason for "exceptional": on time, friendly people, efficient in providing a loaner vehicle, great communication during visit, work was finished when stated. Went home with a clean car.