Acura Columbus

"We love the new RDX!"

We were most pleased with Brad Barbee, our sales consultant. He was professional but personal and answered all questions completely. He remembered our car preferences (color and that we wanted a navigation system) after a very brief conversation after getting our TL serviced two weeks ago. He had even located one for when we were ready to purchase our RDX. This is our third Acura purchased there and we had a very positive experience from working with Brad to finishing with Ted.  We appreciate your follow up contact and just wanted to give you our feedback.

Sincerely,

Nova and Matt

Nova and Matt V,Dublin Ohio

"Joy to work with! "

We really enjoyed our experience at Acura Columbus. Michael was the main reason we purchased our TL. He was a joy to work with and we felt very much at ease with him. I plan on returning in the future for my next vehicle.

Thanks again and God bless,

Kevin and Amy M.

Kevin and Amy M.,Canal Winchester

"Two Cars, One Happy Family!!! "

 Several weeks ago, my husband was involved in a car accident in our '05 Acura MDX.  Our 12-year old son was also in the car, buckled in the back seat.  Thanks to our MDX's great safety features, neither my husband nor my son were injured.  We were told that the car, however, would, unfortunately, have to be replaced.  We knew immediately that we wanted another MDX.  I contacted Steve Ault at Acura Columbus, and we discussed several MDXs that he had in inventory that might interest us.  We chose an '09 MDX, with only 10K miles, that had been a service rental car.  However, while looking around Acura Columbus' lot, we found a beautiful, white '09 Honda Civic that would be perfect for our 16 year old daughter!  To make a long story short, we purchased not one, but two vehicles from Acura Columbus!  Since this was an "unplanned" purchase, it was pretty stressful for us.  However, when the day came for us to pick up our vehicles, the people at Acura Columbus made the process very easy.  All the paperwork was prepared, complete and in order.  We were in and out in no time at all.  We are very pleased with both of our purchases!

 

Linda T.,Powell

"Thanks again! "

" Thanks again for a terrific car buying experience"

John H.,Bradford Ohio

" To whom it may concern"

I recently purchased a 2008 Acura TSX from your dealership. I just wanted to THANK YOU for making it the best car buying experience I have ever had! Great customer service, no high pressure and a very pleasant experience. Everyone was very friendly as well. Mike Shay was the one who helped me get into the car. The car is great and I love it and will always recommend Acura Columbus. Keep up the great work!!!

Jeff L,Columbus

"Following up on the Acura Columbus Experience"

Thank you Jay.  I'd like to say that the entire experience was fantastic.  My financial adviser looked around for a good price on the MDX, and Brad accepted his offer.

I called to make an appointment with Brad on Saturday for 1:00.  When we arrived he had the car cleaned off and running for us.  No hassles, no problems.  We test drove it, he answered all questions with a smile & was very patient with me!  I'm not a techno.  The paperwork went fast, and we drove it home.  I am sending Brad's card to my financial advisor for anyone else interested in an Acura.  It was very pleasurable.

Thank  you!

 

Terri S.,Columbus, Ohio

"New Tires less expensive than expected. "

The people at Columbus Acura are always very friendly and always explain the work that needs completed. As a matter of fact, the work this time came in under the estimate!!! Thank you very much!  

Robert M.,Dublin

"Outstanding Customer Service"

Easy To Schedule, Performed Work In One Day, And Provided Timely Feedback On Progress. Also, I Was Running Late To Pick Up Vehicle And When I Called The Office Staff Person Volunteered To Stay Late On A Friday Night So I Could Still Pick Up My Mdx!!!

Jeffrey E. ,Lewis Center

"Worth the trip! "

I am extremely happy with my vehicle purchase at Acura Columbus. I live in DC and worked with Steve in Internet Sales, negotiated a price, flew to Acura Columbus and was picked up at the Airport. Shortly after
arriving at the dealership, I was pretty much in and out with no games.
... Furthermore, since my purchase, Steve has followed up with me many times to ensure I am happy. I highly recommend this dealership.

Shane S. ,Washington D.C.

"3 Acura's from Jason! "

I love my new TSX and as always Jason has done a great job of selling us our 3rd Acura.  Not only is Jason a great salesman we have always been extremely pleased with Acura of Columbus and their service department.  I would not hesitate to recommend an Acura to anyone or refer them to Acura of Columbus. 

Becky M,Dublin, Ohio

"Thanks! "

Buying our vehicle from Acura Columbus was a pleasant experience. So many times when one visits a dealership, the pressure is too great for a buyer to enjoy the shopping this was not the case with Acura Columbus.

Thank you for making our visit pleasant,

Kenneth & Sue

Kenneth Q,Lavalette, West Virginia

"Brad really did tip the scale for us toward Acura."

Mr. Jay Barger,

I just wanted to take a minute and let you know that Nikki and I were very pleased with Brad Barbee as our salesman.  We were really considering an Infiniti when we came to your dealership however we felt a lot more comfortable buying a car from Brad then the salesman at Infiniti.  Nikki asked me on the way home if I was glad we got the Acura and I told her "I really love the TSX, but if Brad had been working at Infiniti we would be driving home a G37x".  I know a lot of time a car sells itself, but Brad really did tip the scale for us toward Acura.  He deserves a lot of credit for our purchase.

 

Thanks for the great car!

 

 

Greg B

Greg & Nikki B,Columbus, Ohio

"Impeccable Sales and Service!!! "

Our salesman, Brad Barbee was very knowledgeable and easy to work with. At no point did I feel like I was being sold. He was patiently allowing me to take test drives and weigh my options. We are in the process of getting another Acura because of the quality of the brand, and we are getting it from Acura of Columbus because of Brad and the impeccable service team. The service team has been pleasant and very accommodating. I have been to many other luxury dealerships, and Acura of Columbus is as good or better in customer service.

Drew Robinson,Genoa Township, Ohio

"Letter to Service Department"

I have been a GM owner for 50 years. This is my first Acura and it is a 2007 TL. I've never bought a used vehicle before this one. 

During all my years of GM service, I have never had the confidence and wonderful service that I have received this past year. I've always gotten extended warranties yet I was never offered a loaner car.

Thank you so much! The service, confidence and consideration is remarkable. I'm eager to share the "good news"  
  

Barbara Campana ,Powell, Ohio

"My experience was a 10!"

Jay:
 
Yes, I did pick up my new vehicle and I absolutely love it!  Steve did a tremendous job and was very helpful throughout the process.  Your finance manager was excellent as well.  That's the reason I've leased 5 vehicles from your dealership in the past 5 years or so.  Based on my positive experiences I would definitely recommend Steve and Acura of Columbus to anyone who asks.  When my wife's 2010 RDX comes up at the end of the lease, we will be back to either purchase or lease another vehicle, you can be assured of that.
 
My experience was a 10!
 
Thanks again for the follow-up.
 
Regards,
 
Greg V

Greg V,Dublin, OH

"Highly Satisfied"

JR was the best sales man I have ever dealt with.

 

Tristan K.,Middletown, Ohio